Engagements
Each engagement ends with something your CRM or product lead can act on: a ranked cohort list, edited return messages, a quarterly re-check, or interview themes turned into offer ideas.
A structured review of dormant user groups, quiet-period windows, and win-back message timing for consumer apps serving Thailand and nearby markets.
Remote or on-site briefing in Bangkok · 10–14 business days
Fixed project fee from ฿48,000
Line-by-line review of push, email, and in-app return messages against actual dormant cohort behaviour.
Written review with a 90-minute call · 5 business days
From ฿18,500 per review cycle
Quarterly check-in that re-ranks dormant cohorts and compares return rates after your latest win-back run.
Recurring quarterly session · Half-day each quarter
From ฿22,000 per quarter
We organise short interviews with former users and turn their reasons for leaving into concrete win-back offer ideas.
Interview facilitation plus synthesis brief · 3–4 weeks
Quote based on interview count